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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A popup will show up. It contains in-depth info about all the actions that you can carry out on the given page. Each pop-up menu appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge array of instructional videos describing how to use our Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you searching for, take a look at our comprehensive FAQ database, which includes questions asked by actual individuals and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new articles in an attempt to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can touch base with our great team of support engineers available 24/7 and ready to assist you with any question. Each support ticket you send will be replied to within one hour (the average trouble ticket response time is about 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 99580

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com