Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reaction warranty with all our Linux web hosting packages, which means that each individual advice inquiry you submit is going to be replied to in only sixty minutes maximum. Our support staff members have been educated to immediately sort out any situation and to offer you timely guidance on any concern that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our staff of consultants is going to be on–line for you 24x7x365 to respond to all your issues and to take care of any issue you will probably have. You also can post a customer assistance ticket from the Sites Always Up Online Control Panel or drop an email message any time. Furthermore, on working days, you’re able to give us a call or use the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need assistance while working on your sites within the Control Panel, you are able to always just click the Help key and see your issue in the variety of articles or blog posts that will pop up. We have also turned much of the posts into video lessons. The list of video tutorials will show up if you click the Videos button located in the top right angle.