Q: Why should I move my site? What does website migration include?

A: If your current hosting provider can no longer match the needs of your web site, or when you go through continuous downtime, or if you are made to wait for hours for the support team to reply back to you, it may be a smart idea to change your web hosting provider, i.e. to transfer all the files for your web sites along with your databases from your present provider to your future provider. At Sites Always Up, we are aware that this can often be difficult & time–consuming. Because of this, we will perform all that for you at no cost!Our practiced technical team members will transfer your web site content from your current web hosting provider to us. Our techs have lots of experience migrating web sites and can handle anything – from a common WordPress weblog or Joomla–driven website, to an extremely elaborate, custom–built web application.

Q: Why should I move my site? What does website migration include?
Q: Just how long will the web site migration process take?

A: We strive to accomplish all web site migrations as fast as possible. Nonetheless, we don’t have a fixed time frame for web site migrations. There are various variables that you have to take into account – the mere size of your web site and the workload of our website migration team, etc. We always try to implement each migration in less than 48 hours. With less sizeable sites, our staff typically manages to finish in less than 24 hours.

Q: Just how long will the web site migration process take?
Q: What info will I have to give to your Website Migration Department?

A: We will need the login details for your old web hosting provider’s Control Panel as well as the site’s name (domain name).

Q: What info will I have to give to your Website Migration Department?
Q: You will access delicate info. How can I be sure that you won’t abuse it?

A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a customer. We are dedicated to protecting the security of the personal details collected from the customers. For this purpose, we use technical safety measures in order to prevent the loss, the misuse, the modification or the unauthorized disclosure of the personal details under our control. The safety measures include, but are not limited to: physical, digital and managerial operations to safeguard and secure the information that we acquire online. When we request users to supply financial info (such as a debit card number), this info is encoded using the Secure Sockets Layer (SSL) encryption technique.

Q: You will access delicate info. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my web site be offline?

A: While we move your web site, it will be available both in your hosting account with us and in your account with your old hosting provider. As soon as the migration is completed, we’ll make certain that everything is working properly and that the integrity of your web content is not affected prior to informing you that the transfer is finished. After that, we’ll instruct you how to move the domain to your web hosting account with us and how to change your DNS settings.

Q: What about downtime? Will my web site be offline?
Q: Will my current hosting provider find out that I’m leaving them?

A: While we transfer your web content, your hosting provider won’t be aware of the migration at all. We won’t touch base with them in any way.

Q: Will my current hosting provider find out that I’m leaving them?
Q: Does it make any difference what platform my current provider is using?

A: We can migrate your website from any hosting provider or any Linux–based web hosting platform so long as we can receive access to the Control Panel and there is File Transfer Protocol access available.The only websites that we cannot migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Does it make any difference what platform my current provider is using?